Shipping Policy
After receiving your order confirmation email, all orders are processed within 3 to 14 business days (excluding weekends and holidays). Note that the lead time to pick & pack an order is different from shipping time.
You will receive another notification when your order has shipped.
Most orders are shipped within a week but orders can take up to 14 days to ship due to natural disasters or high-volume orders due to holidays.
Domestic Shipping Rates and Estimates
Our standard domestic shipping rate for USA orders starts at $15.
Local delivery
We do not offer local delivery.
In-store pickup
We do not offer in-store pickup.
International Shipping
We do not offer international shipping.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
You can login to your account to check your order status:
Shipping to P.O. boxes
We ship to PO Boxes.
Refunds, returns, and exchanges
You can return/exchange your orders from 30 days of purchase using this link:
You are required to return the product in order to receive a refund. Please note that the initial shipping fee is considered a completed service and is non-refundable; your credit will be applied to the cost of the returned product only.
To prevent processing delays, any returns associated with different order numbers must be processed and shipped in separate packages.
If you have any further questions, please don't hesitate to contact us via our Facebook page: Messenger
Policy Abuse Clause
We reserve the right to decline future returns and/or limit service to customers who exhibit a pattern of excessive returns or abuse of our refund policy. This measure is in place to ensure the integrity of our policy for all customers.